Terms & Conditions
Last updated: June 1, 2025
Welcome to CanadaCup.com, operated by the Canada Cup International Softball Championship (referred to as “Company,” “we,” “us,” or “our”). This document outlines the Terms & Conditions of use for our website and services, along with our Privacy Policy describing how we collect, use, and protect your information.
1. Acceptance of Terms
By accessing or using this website (https://canadacup.com), you agree to be bound by these Terms & Conditions and Privacy Policy. If you do not agree, please discontinue use of our services.
2. Ticket Sales and Marketing Consent
When you purchase tickets or passes on CanadaCup.com, you authorize the Canadian Amateur Sport Society (CASS) to collect and use your email address for promotional purposes.
These promotional emails may include updates about:
Canada Cup tournaments
Events at Softball City
Diamond 5 Clubhouse specials
SuperKids Program updates
Your data will not be shared with any third party, except those used internally by CASS to manage email marketing and communications platforms.
You may unsubscribe at any time from marketing emails via the unsubscribe link in each email or by contacting us directly.
3. Newsletter Subscriptions
By signing up for our newsletter, you agree to receive our monthly “Swing & Savour” newsletter and occasional updates related to our events and programs. As with ticket buyers, you may unsubscribe at any time.
4. What Information We Collect
We collect personal information that you provide directly (e.g., name, email, billing information) and information collected automatically (e.g., device data, IP address, cookies). For full details, see the sections titled “WHAT INFORMATION DO WE COLLECT?” and “DO WE USE COOKIES?”
5. How We Process Your Information
We use your information to provide and improve our services, process ticket purchases, send newsletters, conduct promotions, secure our platform, and meet legal obligations. See “HOW DO WE PROCESS YOUR INFORMATION?” for more.
6. Sharing of Your Information
We may share information with:
Service providers (such as Stripe for payments)
Internal teams for email and website management
In connection with business transactions (e.g., mergers)
We will never sell your data to third parties.
7. Security of Information
We take appropriate technical and organizational measures to safeguard your data. However, no system is completely secure. You are responsible for using secure devices and internet connections when accessing our services.
8. Data Retention
We retain data only as long as necessary for business and legal purposes. You can request deletion or updates of your personal information at any time (see Section 14 below).
9. Your Rights
Depending on your jurisdiction (e.g., Canada, California, EU), you may have the right to:
Access or correct your information
Request deletion
Withdraw consent
Opt out of marketing
10. Do-Not-Track and Cookies
We may use cookies and tracking technologies to enhance your experience. You can manage cookie preferences in your browser settings. We currently do not respond to Do-Not-Track (DNT) signals.
11. Third-Party Websites
Our site may link to third-party websites. We are not responsible for the content or privacy practices of these sites. Always review their policies before sharing information.
12. California & International Residents
California residents and users from the EEA, UK, or Switzerland have specific data rights under applicable law.
13. Updates to This Policy
We may update this Terms & Conditions and Privacy Policy to reflect legal or operational changes. Updates will be posted here with a new “Last Updated” date.
14. Contact Us
For questions, support, or to exercise your data rights, please contact:
Canadian Amateur Sport Society
📍 2201 148 Street, Surrey, BC V4A 9P5, Canada
📞 (604) 536-9287
📧 info@canadacup.com